Other Engine Info: Name Plate: Chev, GM Can. 9 coded twice in 8th position. Second Engine Option: 4.6L, V8, MFI, WRN1, Name Plate: Cadillac
Plant City: Hamtramck
Plant Company Name: NA-GM Corp
Plant Country: United States (USA)
Plant State: Michigan
Seat Belts All: Manual
Series: STS
Vehicle Type: PASSENGER CAR
Windows: 4
Model year
COMPONENT
Complaint
1996
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PROBLEMS STARTED WITH A BUZZING SOUND EMITTING FROM THE RADIO/SPEAKERS; THEN SMOKE STARTED TO COME FROM THE STEERING WHEEL; VEHICLE WOULD NOT START ON MANY OCCASIONS RESULTING IN MY HAVING TO BE TOWED; ELECTRIC WINDOW AND MIRRORS STOPPED WORKING; DRIVER'S SEAT LAYS BACK TO FURTHEST POINT (ALMOST RESTING AGAINST BACK SEAT) AND WILL NOT RESPOND TO CONTROLS UNTIL FULLY RECLINED--THIS CONTINUES TO OCCUR NOT ONLY WHILE THE VEHICLE IS PARKED BUT ALSO WHILE BEING DRIVEN; HORN WOULD GO OFF WHEN CAR WAS STARTED AND COULD NOT BE SHUT OFF; BOTH "SERVICE ENGINE" & "SERVICE TRANSMISSION" LIGHTS WOULD COME ON CONTINUOUSLY, EVEN AFTER SERVICE WAS DONE; TRACTION CONTROL WOULD ENGAGE FOR NO APPARENT REASON AND WOULD REMAIN ENGAGED UNTIL ENGINE WAS SHUT OFF; WHILE DRIVING THE STEERING BECAME EXTREMELY TIGHT AND DIFFICULT TO TURN; STEERING MADE LOUD GRINDING NOISES WHEN TURNING; INTERIOR LIGHTS AND HIGH BEAMS STOPPED WORKING; ENGINE WOULD DIE WHILE BEING DRIVEN AND WOULD NOT TAKE A "JUMP" CHARGE RESULTING IN HAVING TO BE TOWED;
1998
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THERE IS SOME BILLS I DID NOT KEEP.BOUGHT THE CAR SEPT 4TH 1998. I HAD TO HAVE THEM MAKE REPAIRS EVERYTIME I TOOK IT IN FOR A OIL CHANGE, I DRIVE AN HOUR TO THE BARBOURSVILLE AUTOMALL, INC. IN WEST VA WHERE I BOUGHT IT. THE COMPUTER CONTROL CHIP FOR THE STRUT SENSOR IS STILL NOT FIXED, IT FLASHES DO NOT DRIVE OVER 90 MILES AN HOUR CONSTANTLY WHEN I DRIVE, WHICH IS DISTRACTING,THAT HAS BEEN DOING IT SINCE 12/02. THEY JUST PUT A NEW ONE IN AND IT ALSO DOES NOT WORK. THE FRONT SEAT HEATER WENT OUT IN NOVEMBER AND DID NOT GET ONE TILL APRIL. I TOLD THEM ABOUT THE BUMPING OF THE CAR SINCE I GOT IT AND THEY JUST PUT 1 STRUT ON THE CAR. THEY PUT GREASE ON THEM AND ALSO THEY TOLD ME THEY FOUND A PIECE OF PAPER,AND THEY CHANGED THE BRAKES PADS AND TURNED THE ROTORS TWICE TRYING TO FIX THE BUMPING. THE PAINT ON THE CAR DOESN'T FELL LIKE IT SHOULD. I HAVE BOUGHT OTHER CADILLACS IN THE PAST YEARS. I DIDN'T FIGHT THE LAST CADILLAC IT WAS A 98 CADILLAC ELDORADO SERIAL NUMBER #[XXX] CHANGED CARS BECAUSE IT HAD A LEAK IN THE TRUNK AND I TOOK IT BACK 5 TIMES AND THEY ENDED UP PACKING IT WITH SUPER GLUE WHERE EVERYONE COULD SEE IT. IT WAS ALSO IN A HAIL STORM AND THEY BONDED IT INSTEAD OF GETTING ME NEW PARTS,IT WAS MAKING ME TO NERVOUS SO MY HUSBAND BOUGHT THE STS. THERE IS OTHER BILLS WHICH I CAN'T FIND BUT I HAVE HAD TROUBLE WITH THIS STS SINCE I GOT IT.I DID WRITE THE CADILLAC PEOPLE AND THEY SAID I HAD TO TAKE IT UP WITH THE DEALER WHICH I HAVE BEEN WITH NO SATISFACTION, I'M TALKING TO [XXX] AND MY CASE NUMBER IS 1-119401313. THE CADILLAC COMPANY SAID THEY WOULD KEEP MY LETTER I WROTE THEM FEW YEARS AGO. I'M STILL WANTING TO DRIVE A CADILLAC,WHICH I TOLD [XXX] AND KEPT TELLING THE DEALERSHIP. I HAVEN'T GOT THE BILLS WHEN I FIRST HAD THE TROUBLE BUT SOMEONE MUST, [XXX] AGREED THAT I HAVE HAD IT WORKED ON EVERY TIME I WENT FOR AN OIL CHANGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR