THE REAR HATCH WAS OPENED WITH THE AUTOMATIC BUTTON, IT RAISED TO THE OPEN POSITION. AS I WAS PUTTING IN OUR STROLLER THE HATCH FELL AND STRUCK ME IN THE HEAD. I PUSHED THE HATCH UP TO GET FROM UNDERNEATH IT, AND WHEN I LET GO IT FELL WITH NO RESISTANCE. WHILE FALLING SHUT THE HATCH HIT THE PASSENGER SIDE OF THE BUMPER CUT OUT AND SLIGHTLY BENT THE HATCH AND SCRATCHED THE INSIDE OF THE BUMPER. THE HATCH WOULD NO-LONGER OPEN AFTER THAT. I TOOK IT TO THE DEALERSHIP WHERE THEY FORCED THE DOOR OPEN SO I COULD RETRIEVE ARTICLES FROM THE REAR. I A CHILD OR SHORTER PERSON WAS UNDER THE HATCH IT MAY HAVE CAUSED SERIOUS INJURY TO THEM, DUE TO THE FORCE WITH WHICH THE HATCH CAME DOWN. *TR
2007
EXTERIOR LIGHTING
THE VEHICLE IN QUESTION IS A 2007 CADILLAC ESCALADE ESV. THIS VEHICLE HAS BEEN IN THE SHOP 26 TIMES IN 10 MONTHS FOR MULTIPLE ELECTRICAL PROBLEMS AND HAS HAD NUMEROUS REPLACEMENT PARTS INSTALLED. THE VEHICLE HAS HAD ELECTRICAL PROBLEMS CAUSING ENGINE FAILURE WHILE DRIVING, NAVIGATION FAILURE WHILE DRIVING, MOTORIZED GAS AND BRAKE PEDAL MOVEMENT WHILE DRIVING, FUEL TANK ELECTRICAL ISSUES, ALL OF WHICH HAS CREATED UNSAFE SITUATIONS FOR MY WIFE AND CHILDREN RIDING IN THE VEHICLE. THE VEHICLE IS UNDEPENDABLE DUE TO NUMEROUS ELECTRICAL ISSUES. I HAVE TRIED TO WORK WITH CADILLAC FOR A REPLACEMENT WITH NO SUCCESSES. IF WE CONTINUE TO DRIVE THIS VEHICLE AS DIRECTED BY CADILLAC, IT IS JUST A MATTER OF TIME BEFORE AN INJURY OR DEATH OCCURS. THE ENTIRE ELECTRICAL SYSTEM NEEDS TO BE LOOKED AT FOR THE ENTIRE CADILLAC LINE AS THERE ARE NUMEROUS COMPLAINTS REGARDING ELECTRICAL ISSUES WITH THIS BRAND. *TR