THIS IS THE EMAIL I SENT TO CADILLAC A FEW MONTHS AGO. THE SEAT BELT HAS SINCE BEEN REPLACED BUT THE DANGER STILL EXIST. MY SON IS LUCKY TO BE ALIVE AFTER THE SEAT BELT FAILED TO RELEASE; NEARLY RESULTING IN WHAT COULD HAVE BEEN A FATAL STRANGULATION. HERE IS THE EMAIL: I AM CONTACTING CADILLAC TO REPORT A PROBLEM I'VE EXPERIENCED WITH YOUR SEATBELTS. I HAVE AN 05 ESCALADE ESV AND MY SON WAS IN THE BACKSEAT SLEEPING AND SOMEHOW MANAGED TO GET THE SEATBELT WRAPPED AROUND HIS NECK. I TURNED THE VEHICLE OFF WITH HOPES THAT IT WOULD LOOSEN UP SO I COULD GET IT OFF BUT IT ONLY BECAME TIGHTER THE MORE I WORKED TO GET IT OFF. AT THE POINT WHERE HE WAS HAVING A HARD TIME BREATHING AND STARTED TURNING PURPLE I HAD MY HUSBAND OBTAIN SCISSORS AND WE HAD TO CUT IT OFF. MY SONS NECK IS NOW CUT AND BRUISED FROM THE SEATBELT. IS THIS HOW ALL THE SEATBELTS IN YOUR CARS WORK (DOESN'T LOOSEN UP EVEN AFTER THE CAR IS OFF) HAD I NOT BEEN ABLE TO GET SCISSORS TO FREE HIM THIS MAY NOT HAVE HAD THE SAME OUTCOME. THE DEALER THAT REPLACED THE SEAT BELT UNTIL SAID IT WAS "COMPLETELY LOCKED AND AGREED THAT IF WE HADN'T CUT IT THERE WAS NO OTHER WAY TO RELEASE IT. I ALSO HAVE PHOTOS OF MY SONS NECK DAYS AFTER THE INCIDENT. I WOULD HAVE REPORTED THIS SOONER BUT DIDN'T KNOW WHERE TO REPORT IT TO UNTIL I WAS INFORMED OF THIS WEBSITE. *TR
2007
EQUIPMENT ADAPTIVE
THE VEHICLE IN QUESTION IS A 2007 CADILLAC ESCALADE ESV. THIS VEHICLE HAS BEEN IN THE SHOP 26 TIMES IN 10 MONTHS FOR MULTIPLE ELECTRICAL PROBLEMS AND HAS HAD NUMEROUS REPLACEMENT PARTS INSTALLED. THE VEHICLE HAS HAD ELECTRICAL PROBLEMS CAUSING ENGINE FAILURE WHILE DRIVING, NAVIGATION FAILURE WHILE DRIVING, MOTORIZED GAS AND BRAKE PEDAL MOVEMENT WHILE DRIVING, FUEL TANK ELECTRICAL ISSUES, ALL OF WHICH HAS CREATED UNSAFE SITUATIONS FOR MY WIFE AND CHILDREN RIDING IN THE VEHICLE. THE VEHICLE IS UNDEPENDABLE DUE TO NUMEROUS ELECTRICAL ISSUES. I HAVE TRIED TO WORK WITH CADILLAC FOR A REPLACEMENT WITH NO SUCCESSES. IF WE CONTINUE TO DRIVE THIS VEHICLE AS DIRECTED BY CADILLAC, IT IS JUST A MATTER OF TIME BEFORE AN INJURY OR DEATH OCCURS. THE ENTIRE ELECTRICAL SYSTEM NEEDS TO BE LOOKED AT FOR THE ENTIRE CADILLAC LINE AS THERE ARE NUMEROUS COMPLAINTS REGARDING ELECTRICAL ISSUES WITH THIS BRAND. *TR