CONSUMER DOES NOT FEEL SAFE WITH VEHICLE DUE TO UNEXPECTED POWER FAILURE. HAD NO OTHER CHOICE BUT TO SELL VEHICLE. VEHICLE HAS HAD REPAIRS ON THE FOLLOWING: WATER PUMP, FUEL SYSTEM, AND IGNITION MODULE. NONE OF WHICH SOLVED THE PROBLEM). DEALER WANTED TO GIVE THE CONSUMER A $1000.00 OWNER LOYALTY CERTIFICATE WHICH COULD BE USED UPON THE TRADE OF A NEW VEHICLE. BUT THE CONSUMER FELT THAT WAS INADEQUATE AND TRADED THE VEHICLE IN ON HIS OWN TERMS AFTER HAVING NUMEROUS DIFFICULTIES W/VARIOUS DEALERSHIP REPRESENTATIVES(STATED IN LETTER). CONSUMER EXPECTS TO RECEIVE A REFUND OF THE MONIES HE HAD SPENT ON GETTING THE VEHICLE REPAIRED. *SCC...*AK
AFTER SMELLING FUEL AND CALLING THE MANUFACTURER CONSUMER WAS TOLD THERE WAS A FUEL RAIL RECALL, BUT WAS NOT NOTIFIED OF IT. CONSUMER CALLED THE DEALER, AND WAS TOLD IT WOULD TAKE 2 MONTHS TO GET THE VEHICLE REPAIRED. AFTER EXPLAINING THAT THERE WAS A SMELL OF FUEL THE CONSUMER WAS TOLD TO BRING THE VEHICLE IN. CONSUMER TOOK THE VEHICLE IN , AND WAS TOLD TO PICK IT UP THE NEXT DAY. DEALER LATER CALLED CONSUMER STATING THAT THE VEHICLE COULD NOT BE SERVICED, AND HAD TO KEEP VEHICLE FOR AN ADDITIONAL WEEK,ON A TWO HOUR REPAIR SINCE THE SERVICE DEPARTMENT WAS BACKED UP. *AK