TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING THROUGH AN AUTOMATED CAR WASH, THE PANEL ON THE REAR LIGHTS WAS EASILY KNOCKED OFF. THE CONTACT EXPRESSED CONCERNS ABOUT HOW EASILY THE STRUCTURE OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,979.
2006
AIR BAGS
AIR BAG RECALL BY GM IN DECEMBER. I CALL THE CADILLAC CUSTOMER SERVICE ENQUIRING ABOUT THE RECALL FOR THE PASSENGER SEAT AIRBAG FOR CERTAIN CTS FROM 2005-2010 TO FIND OUT THAT I HAVE NOT RECEIVED ANY NOTICE AND MY PASSENGER OR AIRBAG SYSTEM IS STILL DISABLED SINCE I REPORTED IT TO GM IN 2010 AND FOR THEM TO TELL ME IF MY CTS WAS INCLUDED. THE CADILLAC CUSTOMER SERVICE LOOKED IN THE COMPUTER WITH MY VIN NUMBER AND SHE COULD NOT FIND ANYTHING. I ASKED WHICH CTS FROM 2006 AND OTHER YEARS WAS RECALL AND SHE DID NOT FIND ANYTHING. SHE ASKED ME TO CALL IN TWO MONTHS AND SEE IF MY CAR IS INCLUDED. I CAN NOT UNDERSTAND IF A RECALL WAS ANNOUNCE IN DECEMBER 2010, WHY IT WOULD TAKE SO LONG FOR GM- CADILLAC TO DETERMINE WHICH SPECIFIC CTS IS INVOLVE IN THIS RECALL UNLESS THE LONGER THEY WAIT, IT WILL DISQUALIFY MORE OWNERS IF THEY USE A MILEAGE LIMIT ON THE RECALL. THE LONGER THEY WAIT THE MORE MILEAGE OWNERS PUT IN THEIR CTS THUS INCREASING THE AMOUNT OF CTS THAT THEY HAVE TO FIX BY DISQUALIFYING OWNERS ACCORDING TO MILEAGE. THIS IS A SERIOUS SAFETY ISSUE HAT SHOULD NOT TAKE 4 MONTHS OR MORE TO NOTIFY OWNERS OR DETERMINE WHICH CTS IS TO BE RECALL. THE NSTA SHOULD PUSH FOR GM AND ALL MANUFACTURERS TO HAVE A CERTAIN DATE WHICH THEY HAVE TO NOTIFY OWNERS TO HAVE THE SAFETY PROBLEM FIXED. ANY DAY THAT PASSES BY IT INCREASES THE LIKELIHOOD OF A CADILLAC OWNER OR PERSONS GETTING SERIOUSLY HURT BECAUSE OF A MANUFACTURERS DELAYING OR SLOW TO REACT TACTICS. YOUR HELP FROM NHTSA IN THIS MATTER WILL BE APPRECIATED. *TR