Other Engine Info: Flex Fuel: Gas/Ethanol, Offset Bore
Plant City: Hamtrtamck
Plant Company Name: GMNA
Plant Country: United States (USA)
Plant State: Michigan
Seat Belts All: Manual
Series: CX Cloth Plus
TPMS: Direct
Vehicle Type: PASSENGER CAR
Windows: 4
Model year
COMPONENT
Complaint
2006
ELECTRICAL SYSTEM: INSTRUMENT PANEL
DT*: THE CONTACT STATED THAT THE BACKLIGHTING FOR THE INSTRUMENT PANEL DARKENED MAKING IT DIFFICULT TO READ THE DASH GAUGES. THE CONTACT MUST FOCUS ON THE INSTRUMENT PANEL, WHILE TRYING TO READ THE GAUGES SINCE THEY ARE POORLY ILLUMINATED. THE SERVICE DEALER AGREED THERE WAS A PROBLEM AND THE MANUFACTURER WAS CONTACTED. UPDATED 8/16/2006 - THE INSTRUMENT DOSE NOT HAVE A LIGHT THAT ILLUMINATES THE PANEL DURING THE DAY. *NM
2010
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED 2010 BUICK LUCERNE IN DEC. 2009. HAVE THE GEAR SHIFT ON STEERING COLUMN. WHEN GEAR SHIFT IS IN DRIVE THE TOTAL ON STAR NAVIGATION SYSTEM AND 1/3 OF RADIO CANNOT BE SEEN. THIS IS AN ACCIDENT WAITING TO HAPPEN. YOU HAVE TO TAKE YOUR EYES OFF THE ROAD AND TURN YOUR BODY TOWARDS CENTER OF CAR TO SEE THE DIRECTIONS FOR NAVIGATION AND ALSO TO SEE DIALS ON RADIO. WROTE A LETTER TO CEO OF GM IN JAN. 2010. AT FIRST, THEY SAID IT WAS MY STATURE THAT I COULD NOT SEE NAVIGATION NOR RADIO. (AM 4' 9") AND THAT IF I WANTED TO RECTIFY THIS SITUATION, I WOULD HAVE TO PAY $800 FOR A DIFFERENT RADIO. SINCE THEN, I WENT TO THE DEALER AND HAD THE CAR TEST DRIVEN BY THE SERVICE MANAGER. I HAVE A WORK ORDER CONFIRMING THIS. RESULTS - NOONE CAN SEE THE NAVIGATION SYSTEM IN THE DRIVE POSITION. CALLED GM - WAS ANGRY AS THEY LIED TO ME. THEY NOW ADMIT THAT THIS IS A PROBLEM BUT WOULD NOT DO ANYTHING UNTIL MORE COMPLAINTS ARE REGISTERED (I FEEL ACCIDENTS TO HAPPEN). THEY ARE KEEPING AN OPEN FILE. THIS IS WRONG. I CANNOT USE THE SYSTEM AS I'LL HAVE AN ACCIDENT. EVEN THE RADIO, I AM RELUCTANT TO CHANGE STATIONS UNTIL I AM STOPPED BECAUSE I CANNOT TELL WHERE STATIONS ARE. GM ADVERTISES THE WONDERFUL ON STAR NAVIGATION SYSTEM BUT I CAN'T USE IT OR I'LL GET INTO AN ACCIDENT. HAVE BEEN CONTACTING GM FOR 3 MONTHS AND NOTHING IS HAPPENING. CAN YOU HELP? *TR
