THE VEHICLE ROLLS BACK ON ANY INCLINE. THERE IS NO HAND BRAKE IN THE CENTER CONSOLE, AND ACCORDING TO DOT SAFETY THIS IS NOT LEGAL. MOST CROSSOVERS AND OR SUVS OF THIS SIZE ROLL BACK A FEW INCHES BEFORE THE TRANSMISSION PINS ENGAGE AND STOP THE ROLL BACK. I WAS TOLD FROM GMC THAT THE COMPONENT WAS REMOVE SO THAT THE TRANSMISSION DOESN'T HAVE TO BE SERVICED FOR 100000 MILES. GMC TOLD US THE ONLY THING THEY ARE WILLING TO DO IS INSTALL AND AFTER-MARKET HAND CONTROL AND WILL PAY A PERCENTAGE TOWARD THE COST. TO ME THIS SOUNDS LIKE A BAND-AID FIX TO A BIGGER PROBLEM.
2012
AIR BAGS
TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACTS VEHICLE AND ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG AND ARM. THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD, BACK AND SHOULDERS. THE REAR DRIVER'S SIDE PASSENGER SUSTAINED NECK INJURIES, AS WELL AS UPPER AND LOWER BACK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 30,000. *TR UPDATED 6/18/13 *CN UPDATED 07/11/2013 *JS