TL*THE CONTACT OWNS A 2007 BMW X5 MINI COOPER. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS WITH THE CRUISE CONTROL ACTIVATED. THERE WAS AN UNINTENDED INCREASE IN ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE GEAR WAS SHIFTED INTO THE "NEUTRAL" POSITION. THE VEHICLE CRASHED INTO A TRAFFIC SIGNAL POLE. THE AIR BAG SYSTEM FAILED TO DEPLOY WITH THE LEVEL OF IMPACT. THE DRIVER SUSTAINED SEVERE INJURIES. THE POLICE WAS CALLED TO THE SCENE. THERE WERE BODY DAMAGES TO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS UNAVAILABLE.
2014
STEERING
I HAVE LEASED BRAND NEW 2014 BMW X5 ON 12/09/2013. SUDDENLY AFTER 2 DAYS, IT HAS BROKEN. HEATED STEERING FUNCTION STOPPED WORKING. SERVICE DEPARTMENT OF MY SELLING DEALER KEPT THE VEHICLE OVERNIGHT AND FOUND OUT SOMETHING IS BROKEN AND THE BROKEN PART HAS TO BE REPLACED. THEY SAID IT WOULD BE GOING TO TAKE AT LEAST END OF JANUARY 2014(THIS IS WHAT THEY TOLD VERBALLY). NEITHER SERVICE DEPARTMENT OF THE SELLING DEALER NOR THE MANUFACTURER, GUARANTEE WHEN IT CAN FIX AND REFUSED TO PROVIDE DOCUMENT EVIDENCE ON THAT. RIGHT NOW 2014 BMW X5S ARE ON THE ROAD WITHOUT HAVING THE REPLACEMENT PARTS TO FIX IN CASE OF ISSUES. IN MY CASE IT IS HEATED STEERING WHEEL, BUT I'M NOT SURE THE ELECTRONICS OF THIS VEHICLE SINCE IT HAS BROKEN SO NEW AND IT IS TAKING LONGER TIME TO FIX WHICH NOBODY KNOWS WHEN. WHAT I BELIEVE IS MANUFACTURERS SHOULD NOT RELEASE THEIR VEHICLES, UNLESS THEY HAVE FULL CONTROL ON THEIR PRODUCTION LINES. ALSO I ASK DOCUMENT EVIDENCE FROM MANUFACTURER AND SELLING DEALERS SERVICE DEPARTMENT, BY CONFIRMING THAT THIS VEHICLE IS SAFE TO DRIVE. THEY ARE REFUSING TO PROVIDE SUCH DOCUMENT. I REALLY DOUBT THAT 2014 BMW X5S ARE STILL GOOD ENOUGH TO HIT THE ROAD. BTW, THE VEHICLE IS STILL ON TEMPORARY TAGS. SINCE THE VEHICLE WAS SO NEW WHEN IT BROKE AND THE TIME IT IS GOING TO FIX IT IS A UNCERTAIN, I FEEL REALLY UNSAFE ON THIS VEHICLES APPRECIATE IF YOU COULD INVESTIGATE THIS. THANK YOU. *TR