AT APPROXIMATELY 6:00 PM THE EVENING OF FEBRUARY 10, 2013, I WAS RETURNING WITH MY MOM (FRONT PASSENGER) ON I-66E HEADED BACK HOME, A VEHICLE IN FRONT OF ME STOPPED SUDDENLY BECAUSE A VEHICLE IN FRONT OF HER STOPPED FOR NO APPARENT REASON. I ENGAGED MY BRAKES AND HAD COME TO A COMPLETE STOP WITHOUT TOUCHING THE CAR IN FRONT OF ME AND THEN THE NEXT THING I KNOW I CAME IN CONTACT WITH HER BUMPER. WE THOUGHT INITIALLY WE HAD BEEN HIT FROM BEHIND, HOWEVER, AFTER INSPECTING MY REAR BUMPER THERE SEEMED TO BE NO INDICATION THAT HAD OCCURRED. EVEN THE DRIVER IN FRONT OF ME ACKNOWLEDGED THAT I WAS AT A STOP BEFORE COMING IN CONTACT WITH HER BUMPER. WHAT I BELIEVE OCCURRED HAS TO DO WITH THE AUDI BRAKING SYSTEM. I HAVE RAISED THIS PROBLEM OF THE BRAKES SKIPPING AND OTHER RELATED ISSUES ON MULTIPLE OCCASIONS WITH AUDI'S SERVICE DEPARTMENT, AUDI U.S./ GERMAN CORPORATE OFFICES AND AUDI "CUSTOMER EXPERIENCE" CENTER AND ACCORDING TO MY MAINTENANCE LOGS THEY HAVE PERFORMED A VARIETY OF CHECKS INCLUDING UPDATING THE SOFTWARE AND OTHER REPAIRS. THIS VEHICLE HAS BEEN IN REPEATEDLY TO THE AUDI DEALERSHIPS PRIOR TO THIS INCIDENT AND AFTER THIS INCIDENT FOR BRAKE AND GEAR ISSUES AMONGST OTHER PROBLEMS. I STILL CONTINUE TO HAVE SIMILAR ISSUES OF THE BRAKES NOT PROPERLY ENGAGING, A LOT OF CREAKING/GROANING NOISES/EXCESSIVE BREAK DUST FROM THE BRAKES AND WHEN I PLACE THE GEAR SHIFT FROM REVERSE INTO DRIVE IT JERKS FORWARD. AUDI HAS BEEN COMPLETELY UNHELPFUL AND HAS DONE NOTHING TO RESOLVE THE MATTERS SATISFACTORILY WHICH I HAVE BEEN TRYING TO DO SINCE SHORTLY AFTER THE TIME OF THE INCIDENT IN FEBRUARY. *TR
2010
VISIBILITY
TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS ALMOST FRACTURED FROM THE VEHICLE. IN ADDITION, HE STATED THAT THE VEHICLE WENT THROUGH A CAR WASH AND THE WIPERS COMPLETELY FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO RECOMMENDED HAND WASHING THE VEHICLE SINCE THE CAR WASH BRUSHES WOULD PULL THE WIPERS FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO CONCLUDED THAT THE AUTOMATIC RAIN SENSOR WAS TURNED ON WHICH CAUSED THE WIPERS TO ACTIVATE. THEY DID NOT OFFER ANY ASSISTANCE SINCE THEY STATED THAT THEY WERE NOT RESPONSIBLE FOR THE FAILURE. THE VIN WAS NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 23,600.
