THIS COMPLAINT IS A FOLLOW-UP TO MY PREVIOUS COMPLAINT, ODI #10394383 REGARDING MY RADIAN 65SL, SERIAL #120900960 03603. DESPITE MY HAVING PROPER INSTALLATION VERIFIED BY SEVERAL CPSTS, THE MANUFACTURER CONTINUES TO INSIST THAT THE ONLY PROBLEM IS THAT I AM NOT TIGHTENING THE BELT ENOUGH. THIS IS NOT THE CASE AS EVIDENCED IN THIS VIDEO: HTTP://WWW.YOUTUBE.COM/WATCH?V=TE4C6YKU8_W THEY HAVE SENT ME TWO REPLACEMENT LATCH BELTS THAT HAVE DONE THE EXACT SAME THING. THE FIRST REPLACEMENT THEY CLAIMED DID NOT WORK BECAUSE "AN INTERN IN THE WAREHOUSE TOOK IT OUT OF A BOX OF DEFECTIVE BELTS." EVENTUALLY, I SENT ALL 3 BELTS BACK FOR "FURTHER TESTING." I WAS INFORMED BY THEIR CUSTOMER SERVICE THAT THERE WAS NOTHING WRONG WITH ANY OF THE BELTS, AND THAT THEY WERE SENDING ME BACK THE ORIGINAL REPLACEMENT TO REINSTALL. UPON REINSTALLATION, IT FUNCTIONS EXACTLY THE SAME -- IT CAN BE LOOSENED BY MY 2.5 YEAR OLD'S FOOT WHILE HE IS PROPERLY RESTRAINED IN THE SEAT. THIS IS NOT AN ACCEPTABLE RESOLUTION TO THE PROBLEM. THE BELT THEY SENT ME BACK THE SECOND TIME WAS THE SAME ONE THAT WAS SUPPOSEDLY FROM "THE DEFECT BOX IN THE WAREHOUSE." I KNOW BECAUSE I RECORDED THE SERIAL NUMBERS OF EACH BELT THEY SENT ME. THIS BELT SERIAL NUMBER IS SSK -000306-SB-08, LOT# 09J1, DOM 10/09. I FEEL THAT THE MANUFACTURER IS TRYING TO COVER UP THIS PROBLEM SO AS TO AVOID A COSTLY GOVERNMENT INVESTIGATION. (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=ACURA, MODEL=RDX). *TR
2008
TIRES
ON FEBRUARY 12, 2013 I WAS DRIVING MY 2008 ACURA RDX ON A SIDE ROAD WHEN MY TIRE PRESSURE INDICATOR LIGHT CAME ON. I FELT A SLIGHT BUMPING FROM MY WHEELS. WHEN I LOOKED UP IN MY REAR VIEW MIRROR SAW A SECTION OF MY TIRE LYING IN THE ROAD BEHIND ME. FORTUNATELY I WAS AT A LOW SPEED. WHEN I PICKED UP AND CHECKED THE SECTION OF TIRE THAT HAD DETACHED I REALIZED THAT THE TIRE HAD SPLIT IN A CIRCUMFERENCE ALONG THE SIDE WALLS ON BOTH SIDES AND THAT THE SEGMENT THAT HAD DETACHED HAD THE TREAD SECTION INTACT ALONG WITH A FEW INCHES OF THE SIDEWALLS. THE REMAINING PORTION OF THE TIRE REMAINED ON THE RIM. THE TIRE WAS A MICHELIN MXM4 PILOT 235/55VRI AND HAD ONLY BEEN ON MY CAR FOR 26,000 MILES. I AM VERY CONCERNED THAT THIS IS A SIGNIFICANT SAFETY ISSUE. THE DOT# FOR THIS TIRE IS B93JPHFX4110. NONE OF THESE TIRES HAVE PERFORMED TO NEAR THE 50,000 MILES THAT THEY ARE RATED AT. ON JANUARY 4, 2011 AT 26,644 MILES I HAD TO REPLACE THE 2 REAR TIRES AS THEY HAD WORN TO THE TREAD WEAR INDICATORS. ON JANUARY 6, 2012 AT 38,979 I HAD TO REPLACE THE FRONT TIRES AS THEY HAD WORN TO THE TREAD WEAR INDICATORS. THE TIRE THAT FRACTURED ALONG THE SIDE WALL IS NOW THE 5TH. TIRE THAT I HAVE NEEDED TO PURCHASE IN THIS SERIES FOR THIS CAR. *TR