I WAS DRIVING TO WORK ON THE CAPITAL BELTWAY WHEN MY LOW TIRE PRESSURE INDICATOR CAME ON AND WITHIN MINUTES, MY TIRE WAS COMPLETELY FLAT. WHEN ROADSIDE ASSISTANCE REMOVED MY TIRE, IT HAD COMPLETELY SPLIT ON THE INSIDE SIDEWALL. THE SHOP NOTICED THE SAME SPLIT HAPPENING ON THE OTHER REAR TIRE SO BOTH WERE REPLACED IMMEDIATELY. I SAVED THE TIRES AND HAD TO TAKE THEM TO A GOODYEAR DEALER WHERE I WAS OFFERED A PRORATED REFUND. I WAS 7 MONTHS PREGNANT AT THE TIME AND EXTRAORDINARILY LUCKY THAT THIS DIDN'T CAUSE AN ACCIDENT. *TR
2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2003 ACURA MDX. IN JUNE OF 2008, I WAS TOLD THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. I WAS TOLD THAT THE SOUND IT WAS MAKING WOULD EVENTUALLY GET LOUDER. NO ONE TOLD ME THAT THE TORQUE CONVERTER WAS ASSOCIATED WITH THE TRANSMISSION. IN APRIL 2010, I TALKED TO A PRIVATE MECHANIC WHO EXPLAINED THAT HE HAD MANY CUSTOMERS COME TO HIM WHO WERE EXPERIENCING PROBLEMS WITH THE TORQUE CONVERTER AND HE DIRECTED THESE CLIENTS BACK TO THE DEALERSHIP FOR REPAIR. HE EXPLAINED THAT THIS IS A COMMON PROBLEM WITH THE MDX AND THE DEALERSHIP SHOULD TAKE RESPONSIBILITY FOR THE REPAIR. I TALKED TO MY DEALERSHIP AND I WAS TOLD BY TWO SERVICE ADVISORS THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. NO ONE BOTHERED TO TELL ME THIS WHEN I INITIALLY BROUGHT THE VEHICLE IN FOR INSPECTION. I WAS TOLD THAT IT IS NO LONGER UNDER WARRANTY AND I'M EXPECTED TO PAY THE COST TO HAVE IT REPAIRED.
