TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. THE CONTACT STATED THAT THE VEHICLE STABILITY CONTROL FAILED. THE VEHICLE STABILITY CONTROL SYSTEM WOULD ENGAGE WHEN MAKING TURNS AND THE VEHICLE WOULD BEGIN TO PULL OFF OF THE ROADWAY. IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON EIGHT OCCASIONS, WHERE THEY WERE UNABLE TO REMEDY THE FAILURE. THE VEHICLE STABILITY CONTROL SENSOR WAS REPROGRAMMED AND REPLACED, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 1,400 AND THE CURRENT MILEAGE WAS 14,000. UPDATED 09/02/11*LJ THE CONSUMER STATED WHILE DRIVING, THE VSC LIGHT ILLUMINATED AND THERE WAS A DRAGGING SOUND. THE VEHICLE THEN PULLED BACK IN THE OPPOSITE DIRECTION. AT TIMES, THE VSC LIGHT WOULD STAY ON FOR A WHILE AND THEN GO OFF, OTHER TIMES IT WOULD STAY ON AND THE MASTER WARNING LIGHT WOULD ILLUMINATE. THE ABS WOULD ENGAGE AND THE VEHICLE WOULD OVER CORRECT. UPDATED 09/14/11*JB
2012
STRUCTURE
THIS IS NOT A COMPLAINT; JUST A QUESTION. I HOPE THAT YOU CAN POINT ME IN THE RIGHT DIRECTION. I PURCHASED THIS 2012 TOYOTA VENZA FROM A DEALER WHO CLAIMED EXCELLENT SAFETY RATINGS. BUT I SEE THAT THE 2012 VENZA PASSENGER FRONTAL CRASH RATING IS ONLY 2 STAR. I RETURNED TO THE DEALER WHO TOLD ME THAT MY CAR WAS MADE AFTER THE SAFETY WAS IMPROVED (IT IS LISTED AS 4 STAR FOR THE 2013 MODEL), BUT COULD NOT SUPPORT HIS CLAIM THAT MY CAR WAS 4 STAR RATHER THAN 2 STAR. THIS IS IMPORTANT TO ME AS I CARRY MY GRANDCHILDREN AND WOULD NOT ACCEPT A 2 STAR RATING. I CALLED TOYOTA CUSTOMER CARE TO FIND OUT IF THIS VIN WAS BEFORE OR AFTER THE SAFETY IMPROVEMENTS WERE MADE AND THEY COULD NOT ANSWER THE QUESTION, AND WOULD NOT REFER ME ON TO SOMEONE WHO COULD. CAN YOU DETERMINE IF THIS CAR HAS A 2 STAR OR A 4 STAR FRONTAL PASSENGER SIDE CRASH RATING (OR REFER ME TO SOMEONE WHO COULD FIND OUT)? I WOULD GREATLY APPRECIATE THIS HELP - OTHERWISE I WILL BE FORCED TO SELL THIS CAR. MY THANKS IN ADVANCE. *TR