Plant Company Name: Kanto Auto Works, LTD, Kanto Auto Works, LTD
Plant Country: Japan, Japan
Plant State: Iwate Prefecture
Seat Belts All: Manual
Series: NHP10L
TPMS: Direct
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2012
AIR BAGS
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS C. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVEWAY, ANOTHER VEHICLE CRASHED INTO THE VEHICLE AND ALL OF THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 5,527. *TR
2012
ENGINE
MY 2012 TOYOTA PRIUS C FOUR MODEL (PURCHASED NEW IN AUGUST, 2012) WITH APPROXIMATELY 5,200 ORIGINAL MILES EXPERIENCED A LOSS OF POWER AND TOTAL FAILURE (ENGINE STALLED RIGHT AFTER THE HYBRID MOTOR WARNING LIGHT APPEARED) OF THE 2012 TOYOTA PRIUS C HYBRID INVERTER ENGINE DUE TO AN ELECTRICAL PANEL DEFECT WHILE EXITING I 495 IN ALEXANDRIA, VIRGINIA ON THE LATE EVENING OF JULY 6, 2013. TOYOTA CORPORATE (1-800-331-4331) OPENED CASE FILE # 1307101143 AND OUR LOCAL TOYOTA DEALERSHIP IN ALEXANDRIA, VA. WAS VERY HELPFUL AND PROACTIVE IN REPLACING THE ENTIRE HYBRID INVERTER MOTOR COMPONENT ON THE 2012 PRIUS C UNDER FACTORY WARRANTY AND AT NO CHARGE TO ME AS THE ORIGINAL OWNER OF THE VEHICLE. TOYOTA CORPORATE ALSO ADVISED ME THAT THEY ARE UNAWARE OF ANY RECALLS OR OTHER REPORTED PROBLEMS WITH THE 2012 TOYOTA PRIUS C HYBRID INVERTER MOTOR SO OUR SITUATION WAS, HOPEFULLY, AN ANOMALY. *TR
